Frequently asked questions
Kaamik is a premium Indian snack box company bringing artisanal snacks from the depths of India to your home every month. Discover India's rich heritage through its food, sourced directly from the artisans who have been making them for many generations now!
Absolutely. All the snack items are vegan!
Oh you definitely can... All you need to do is subscribe to a box and once you get your box for the month, follow the instructions for cancelling the subscription.
But you will break our heart for sure though :(
No, shipping charges are completely free!
WORLDWIDE ✈️✈️✈️
Yup!!! All across the world in fact :)
🌍🌎🌏
If you want to cancel your ExplorIn Box subscription, you need to send a mail to 'support@kaamik.com' with the subject line "GOT TO GO".
Note 1 : We may take up to 24hours to cancel the subscription.
Note 2 : The cancellation mail needs to be sent before the start of the next payment cycle.
Yup, seriously!
We wish to only bring out smiles and excitement with our snack boxes. Anything less is just not acceptable!
So if you did not like the snackbox, let us know through mail or WhatsApp
Email : support@kaamik.com
Phone : +91 80880 72788
Fingers crossed that this never happens to us :(
Kaamik guarantees you with 100% refund if the box or the product inside is damaged.
We do our best to provide your box without any harm or damage.
If you face any issues regarding the damaged box please reach out to us at
Email: support@kaamik.com
Phone: +91 80880 72788
Send us a photo of the damaged box / product and the order invoice.
No, but very soon we will be availing you with multiple box choices and customization.
The Kaamik Explore India Box is sent out the very next day from subscription date.
Once subscribed, the boxes goes out on the same day each month!
Absolutely. We know that during this Covid time, safety is an utmost requirement. We take your trust in us very seriously, and make sure that the most stringent precautions are taken when snacks are prepared by our artisans.
Ooof, we don't want to provide spoilers for the other folks out there!!!
* reach out to us in private for insider details 😉 *
Our ExplorIn Boxes are based on a new theme every month. This means that you get to snack on completely new snacks each month!
[Sorry, it is no longer available]
It's just two simple steps!
1. Go to the Get My Box
2. Click on subscribe/gift button.
Fill in your details and we'll send over the box to you the very next day!
While it has been an amazing journey and we are forever grateful for your continued support, it was the right time to stop operations at Kaamik and move on to the next challenge.
But our doors are always open if you want to chat with us. You can reach us at founders@kaamik.com
We ship all over the globe.
Shipping is completely free for orders from any part of the world.
The declared value of each item in a shipment is at most 2000 INR, which should be within the duty free allowance for most countries. However, it is up to you to confirm your country's import regulations as we are not responsible for any custom fees that may incur to receive your shipment.
Orders ship out within 3-4 days of your initial order, and you will receive a shipment notification over WhatsApp and email when your box has shipped.
Due to Covid-19 impact on international shipping, we use multiple different carriers depending on your country. Boxes usually arrive within 1 week after ship date, but please allow up to 2-3 weeks as there might be local customs or weather delays.
Because of possible delays due to weather or postal disruption or customs, we may ask you to wait at least 3 weeks before you inquire about your lost or missing box.
If you receive a letter or message from the logistic partner about your damaged or lost box, feel free to email us with a photo of the letter or message so we can get a new one sent out to you right away.
Before ordering, we recommend you double check any customs regulations that can affect your shipment and cause delays or problems. When items are shipped internationally, every shipment must go through customs. This may cause a slight delay for arrival of your shipment. After customs clears your package, it will be set to be delivered.